Frequently Asked Questions

  1. What file format are videos provided in?
    All videos on are in the MP4 file format.
  2. What player can I use to play videos?
    The best player to use to play videos is the freely available VLC Media Player. You may download VLC Media Player
  3. Do I need to install any additional codec(s) to play videos with WMP?
    Yes, on most Windows systems you will need an additional codec. We recommend the freely available ffdshow mpeg-4 codec. You may download it here.
  4. When I click on a video download link I am asked if I want to open the file or save it. What option should I select?
    You should always select the 'Save' option when downloading videos from That way you can watch the video whenever you like from your own computer
  5. How often are new videos added to
  6. How do I access my shopping cart after I have added videos to it?
    To access your shopping cart simply click the 'My Cart' link in the orange toolbar at the bottom of the page.
  7. I have a dancehall event that I would like to cover. How do I get in touch with you?
    To get in touch with us simply send an email to or click the 'Contact Us' link in the orange toolbar at the bottom of the page.